Frequently Asked Questions About Our Decatur & Marietta Med Spa
Choosing a med spa is an important decision, and it is natural to have questions before your first visit. Here, the team at New Journey Medical & Aesthetics answers the questions patients ask most often about consultations, our two Decatur and Marietta, GA offices, house call visits, treatment options, financing, and memberships. If you do not see your question below, call us at (678) 383-1058 - Decatur Office or (678) 383-1058 - Marietta Office and we will be happy to help.
Request an AppointmentGeneral Med Spa FAQs
Where are your med spa offices located?
New Journey Medical & Aesthetics has two Georgia offices. Our Decatur office is at 2784 N Decatur Rd Ste 160, Decatur, GA 30033, and our Marietta office is at 1355 Terrell Mill Rd Bldg 1454 Suite 200, Marietta, GA 30067. Both offices follow the same standards of care, so you can book at whichever location fits your schedule.
How do I schedule an appointment?
You can request an appointment online, call us at (678) 383-1058 - Decatur Office or (678) 383-1058 - Marietta Office , or email info@newjourneymedical.com. Our team will follow up to confirm a time at the Decatur or Marietta office.
What happens at my first visit?
Your first visit is a consultation. We review your medical history, discuss your concerns and goals, examine your skin or treatment area, and explain your options before anything is scheduled. Learn more on our New Patients page.
Do you offer house call visits?
Yes. If traveling to the Decatur or Marietta office is difficult, our clinician can see you at home. Mention that you would like a house call visit when you book so we can schedule enough time for your appointment.
Who will be performing my treatment?
Treatments are led by Egreta Stone, FNP-BC, a board-certified family nurse practitioner with advanced training in aesthetic and wellness care, supported by our experienced team.
What services does your med spa offer?
We offer skin treatments such as chemical peels, facials, and microneedling; injectables including wrinkle relaxers and dermal fillers; and health and wellness services such as medical weight loss and primary care.
How do I know which treatment is right for me?
Every treatment plan begins with a consultation. Your provider evaluates your skin, facial structure, health history, and goals, then recommends the option most likely to give you safe, natural-looking results. If a treatment is not a good fit, we will tell you.
Are your treatments painful?
Most of our treatments involve minimal discomfort. For injectables, microneedling, and PRP treatments, we can apply a topical numbing cream, and our team takes extra care to keep you comfortable throughout your visit.
How much downtime should I expect?
Downtime depends on the treatment. Many services, like wrinkle relaxers and facials, require little to no downtime, while deeper chemical peels or microneedling may involve a few days of redness or peeling. Your provider will review what to expect during your consultation.
Will my results look natural?
Natural-looking results are our priority. Our approach starts conservatively, and results are reviewed at your follow-up visit before anything else is added, so you look refreshed and rested rather than different.
Can I combine more than one treatment?
Yes. Many patients combine treatments, such as dermal fillers with wrinkle relaxers or a chemical peel with microneedling, for more comprehensive rejuvenation. Your provider will create a customized plan and recommend safe timing between treatments.
What is natural injection therapy?
Natural injection therapy uses platelet-rich plasma (PRP) drawn from your own blood to stimulate collagen production and support healthier skin and hair growth. We offer PRP facials and PRP hair restoration.
Do you offer medical weight loss programs?
Yes. Our medical weight loss program combines a personalized nutrition and exercise plan with medical support, which may include semaglutide or tirzepatide injections, lipo shots, and MIC + B12 injections, along with regular check-ins to track your progress.
Do you offer financing or payment plans?
Yes. We work with several financing partners, including PatientFi, Affirm, Klarna, Afterpay, Cherry, Sunbit, CareCredit, and ALPHAEON Credit. Visit our Payment Plans and Financing pages to explore options.
Can I use my HSA or FSA?
Yes. We accept HSA, FSA, and HRA accounts to help you manage eligible healthcare expenses. Learn more on our Financing page.
Do you offer membership plans?
Yes. We offer BOTOX and Weight Loss Maintenance memberships with benefits like priority booking, member-only events, and treatment savings. See our Membership page for current plans and pricing.
What is your cancellation policy?
We ask that you give us advance notice if you need to cancel or reschedule your appointment. Please review our Cancellation & Refund Policy for complete details.
Where can I read reviews from other patients?
You can read what our patients say about their experiences on our Reviews page. We are proud to be highly rated by patients at both our Decatur and Marietta offices.
Still Have Questions?
Our team is always happy to help you feel confident about your care. Whether you are curious about a specific treatment, want to compare options, or are ready to book your first consultation, contact New Journey Medical & Aesthetics in Decatur & Marietta, GA at (678) 383-1058 - Decatur Office or (678) 383-1058 - Marietta Office or request an appointment online today.